Technical Support

If you are experiencing problems using our site, try some of the solutions listed below.

Your Technical Information:
Browser: (Unknown) (?)
Op. Sys.: (Unknown) (?)

Your Operating System, (Unknown) (?), does not meet the minimum requirements and your Browser, (Unknown) (?), does not meet the minimum requirements.

Adobe Acrobat Reader software is required to view MEF certificates.

Minimum System Requirements for Windows:

  • OS: Microsoft Windows 98 SE (SE = Second Edition)
    ??????Microsoft Windows NT 4
    ??????Microsoft Windows Me
    ??????Microsoft Windows 2000
    ??????Microsoft Windows XP
  • Browser: Internet Explorer 4.0 or later
  • Processor: Intel Pentium or higher
  • Memory: 32 MB RAM

Minimum System Requirements for Macintosh:

  • OS: Apple Mac OS X (10.1.5 or later recommended)
    ??????Apple Mac System 8.6 or later with Carbon Library
  • Browser: Internet Explorer 5.0 or later
  • Processor: Apple PowerMac G3 or higher
  • Memory: 32 MB RAM

If none of the above solutions fixes your problem, please call the help line at (540) 387-1633 or . The help line is available between the hours of 8:00 AM to 4:00 PM Central Time, Monday through Friday. If you receive a busy signal, please wait a few minutes and try again.

?2009 Mortgage Education Foundation, Inc.
Developed by IAMB Educational Foundation
Technical Support